Policies & Support

At Cozera, we believe your space should feel calm, comforting, and personal. Every product is carefully selected to bring warmth, relaxation, and a peaceful atmosphere into your everyday living experience.

Privacy

Your privacy matters to us. Any personal information shared with Cozera is used only to process orders, improve your shopping experience, and provide customer support. We do not sell or misuse your information.

Shipping

Orders are processed within 7 - 14 days. Delivery times may vary depending on your location and shipping provider. Once your order is shipped, tracking information will be provided via email.

Refunds & Returns

If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order. We’ll do our best to assist with replacements or suitable solutions.

Terms of Service

By using our website, you agree to use our services responsibly and provide accurate information during checkout. Cozera reserves the right to update products, pricing, and policies when necessary.

Contact

For support or inquiries, contact us at:

shopatcozera@gmail.com